Loading... Please wait...

Our Newsletter


Warranty & return

Warranty Policy

All products come with one year warranty,some are with 2 year warranty!


Return Policy

• If any defective one,you are repsonsible for the delivery cost back to China,and we will pay for the return.

• Should you wish to return anything bought from us we will be happy to refund or exchange a product provided it is in a fully resaleable condition.  Please see below for exceptions to this policy.
 
• If goods are lost in the post, you must agree to our reasonable requirements for tracking the delivery (such as showing us the proof of posting) before we can give you a refund.

• Products should be returned, together within 7 days after receiving the goods, in original undamaged packaging, with labels still attached, with all the accessories, parts, instructions and any free gifts.

• If we find that a product has not been returned to us in fully resaleable condition, or the packaging is damaged, we reserve the right to refuse a refund on the item or deduct up to 30% of the original selling price.This does not affect your statutory rights.

• Any refund due will be credited to the original card of purchase within 3-5 working days of us receiving the goods.

• Our refund policy runs alongside your rights under the Distance Selling Regulations which allows you to cancel your contract with us .


How to Return

• If your order is on its way but you no longer want the goods, please either refuse the delivery, or return your items to us for a refund .

• If you have received your goods and no longer want one or all of your products, please read return policy first ,then contact our service center.


Refunds Process

Refunds can only be made to the original card of purchase. Refunds to a card other than the original can only be processed under the following circumstances
• The original account no longer exists
• The original account details have expired
• The order has been placed exclusively with evouchers

Any refund due will be credited to the original card of purchase within 3-5 working days of us receiving the goods.

We'll send an email to tell you when your refund has been processed.


Note:

If you don't have an email address we're sorry that we can't let you know when your refund has been processed. Please check your bank statement.